Milestone Mastercard
Reviews and Complaints
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Verified Reviewer
Very Unhappy
1st, after a payment is made, they HOLD your account with NEGATIVE credit. After your payment clears, the put a hold on the account for a minimum of 14 days.
Before the 14th day, they add the interest and finance charges. You can "NEVER" get ahead with this card. If I could give this a negative number, I would. I was expecting (after my payment cleared) to go get LIFE SAVING medication for myself and couldn't even use my card.
(That I payed on), I ended up having to borrow money from a friend to get my meds. That was on 4, Oct. It is now 13, Oct and I still have negative credit in this account.
(Mind you, I made a hefty payment on the card). This card is complete B.S.
- Even the supervisor could not help
- Unable to use card
- After payment
Preferred solution: For our payments to be read to use at least 3 days after it clears our bank accounts.
User's recommendation: DON'T DO IT....IT'S A TRAP!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Bad card to have
If you pay more than the minimum payment it doesnt help balance to decrease. One month I made 100 more than my minimum payment so the next month my minimum payment was due and I was a day late to being the weekend.
That over payment that I made didnt help any I still had a high balance. What a rip off
- Not worth making more than your minimum payment
Preferred solution: My account balance to decrease with my over payment
User's recommendation: Don’t sign up for this card not worth it
I'm away in Jamaica on vacation and I can't use my credit card it keep saying denied
Im trying to use my milestone credit card and it keep saying declined. I also called customer service.
Why are both of my cards cut off?
Well, the problem is I activated a card and they give me $120 fee before I even use the card that is the first problem
- I got it in the mail when i ordered it
- 120 fee for activation is ridiculous
Preferred solution: I would like to know why your annual fee is so high $120 is crazy and I haven’t even use the card
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Verified Reviewer
Give me back my money
I paid this miserable card off in August and due to a return it now has a credit balance in Oct. I cant get them to refund me!
When I call, I get some rude person who over talks me in Sri Lanka! They claim the check was made but USPS takes 30 to 60 days to get to me. Ridiculous! Ive verified my address as fine.
Im going to class action sue them and have others join me if they dont get me my money. Im also going to file a complaint with the FTC for it.
- No customer service by individuals that speak english
Preferred solution: Full refund
User's recommendation: DO NOT GET THIS CARD
I did not open the account why I got the card Under my name. Then I call to cancel is no one pick the phone.
I inform because I didnt open the account why I get the card in the mail, I will report to credit breau, but frist I need to close this account.
Preferred solution: Close the account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Horrible accounting
Initiated payment and went to review payment they had no record of it so made duplicate payment and now they tried to deduct two of same payment. They had no record of my original payment.
- Credit given
- Horrible service and inaccurate records
Preferred solution: No fees for their mistake and horrible record keeping
User's recommendation: Go without a card. They cost you money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Never received my card
They caused my credit score to drop because they open and the closed my account because they couldnt even get my address correct. Sent me a card 4 times and I still never received it .
How hard could it be to get a simple address correct . Unable to barely understand the person on the other end .
Preferred solution: This account taken off my credit as a closed accounts that I never open . Because I never got a card
User's recommendation: Don’t apply for this card . They also charge a crazy amount of 175 to open it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To ask a couple of questions
Before I provide any personal information, I would like to speak to a live representative, as opposed to a computer or a robot
Preferred solution: A live representative on the phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
My balance
Yall take to long to credit people money when they pay they account ahead of time, look at CHASE BANK, when you pay that same day, it goes straight to credit, and if you need to use it its there for you, not Milestone, you have to wait approximately 3 weeks before they credit you, even though they deduct it, but still leave with a negative credit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Garbage company...Avoid at all costs!!!
Wasn't really using this card and was going to cancel anyway. My score has improved significantly in the last few years but I still left the account open and there was a small balance left.
Then, magically I could no longer log in to my account...it seems they were having issues with customers logging into their accounts (kinda important, huh?). I said to go ahead and close my account. About a week later and still the same issue with resetting passwords-meaning this company made no effort to fix the issue. Seems shady.
If people can't log in it will likely lead to lots of customers with missed or late payments.
This is on purpose and it is a scam. AVOID THESE LOWLIFES!!
- No pros
Preferred solution: Apology
User's recommendation: AVOID!!!!!!!!!!!
You call automated phone payment line at 8 0 0- 3 0 5 - * * * *. They take payments 24/7.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Problem with making a payment
Im on disability and get paid with a direct express debit Mastercard I need to make a payment with the card please advise
Preferred solution: An ability to pay with my direct express card
User's recommendation: Add debit Mastercard to your payment plan
To cancel my card
Have been contacting milestone since July 2023 to cancel my account after having paid what was owed. No response in letters form.no answer to my ph calls,and still expect me to pay monthly fees sent in the mail.do not use milestone cc company.
- Does not respond to communication
Preferred solution: Full refund
User's recommendation: Do not use milestone Mastercard cc company.
I never opened up a credit card how tf did y’all get any of my info. I throw all you crap away because I have my own cards already.
I never signed up with y'all for a credit card . Why is it saying I have one when I never opened one up !
Preferred solution: To know how a credit card was ordered in my name when I never signed up in the first place
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Closed my account.
Gladly will pay balance but they keepnsending me invoices w/35% interest and miscellaneous fees as if the account is still active. I paid my monthly payments on time 100%. Wont be returning ever and scam card
- Easy approval
- Have to pay for suopsed fraud on my account
Preferred solution: Full refund
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They are holding off crediting your account because you have negative credit (over your limit). They want to prevent you from charging right up to your limit before the next bill generates and added interest puts you over your limit.