Contact Milestone Mastercard Customer Service
Milestone Mastercard Phone Numbers and Emails
Toll-Free Number:
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(800) 314-6340Lost/Stolen Department
Customer Service:
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(800) 305-0330
Report Fraud:
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(800) 304-3096
Technical Support:
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(800) 705-5144
Milestone Mastercard Email:
Milestone Mastercard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Milestone Mastercard Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Milestone Mastercard is 8003146340. 71% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Milestone Mastercard may ask you for the following information to identify you as a customer: first and last name, address or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Milestone Mastercard Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Milestone Mastercard is 8003146340. 71% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Milestone Mastercard may ask you for the following information to identify you as a customer: first and last name, address or email.
People call Milestone Mastercard mainly because of cards, request for information, payments and charges.
100% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Milestone Mastercard Website:
Milestone Mastercard Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 6:00am - 6:00pm (PST)
Mailing Addresses:
Correspondence Address
Genesis FS Card Services
P.O. Box 4477
Beaverton, OR 97076-4477
Payment Address:
Genesis FS Card Services
P.O. Box 84059
Columbus, GA 31908-4059
Genesis Financial Solutions
Attn: Compliance Department
15220 NW Greenbrier Parkway, Ste 200
Beaverton, OR 97006
Fax:
How Good is Milestone Mastercard's Customer Service?
Summary of Milestone Mastercard Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Milestone Mastercard?
Cards Question:
- “My card has not arrived”
- “Didn’t receive card”
- “Lost card”
Payments and Charges Question:
- “Can't make payments online,and the number keep hanging up”
- “My bill”
- “Payment”
Request for Information Question:
- “Check my payment”
- “I need to talk to agent”
- “Find out the balance on my credit card”
Account Question:
- “Check balance”
- “Cant log into my account”
- “Balance”
Shipping and Delivery Question:
- “Never received answer for my credit card application”
- “Never received card”
- “Quiero adquirir una tarjeta milestone”
Activation/ Cancellation Question:
- “Terminate card”
- “I need to cancel my card”
- “Cancel card”
Website/ Application Question:
- “Application”
- “I filled out an application for the credit card, and I did not receive any answer if I was approved or not”
- “Application Status”
Staff Question:
- “I need talking with customer service”
- “Customer services in Spanish”
- “Problem with customer service and payment made”
Product/ Service Question:
- “Order a new card”
- “Just wondering how does credit increases work”
- “To withdraw my application”
Return/ Replace Question:
- “Waiting on replacement card”
- “Replacement card”
- “Change address”
Refund Question:
- “Refund”
- “Refund request”
- “Refund taking forever to get back on card”
Employment Question:
- “Payoff”
- “Need a pay off letter”
- “Pay off card”
Other Question:
- “Hacer un pago”
- “Pago”
- “Quiero haser pago solo hablo espanol”
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