Milestone Mastercard Phone Numbers and Emails

Toll-Free Number:

  • (866) 453-2636

Lost Or Stolen Card Report:

  • (888) 260-4532
Claim Your Business

Contact Information

Milestone Mastercard Website:

Milestone Mastercard Help Center:

Corporate Office Address:

Genesis FS Card Services Inc.
PO Box 4477 15220 NW Greenbrier Pkwy, Suite 200
Beaverton, Oregon 97076-4477
United States

Other Info (opening hours):

Payment Address:

Genesis FS Card Services

PO Box 84059

Columbus, GA 31908-4059

Fax:

+1 (888) 325-4717

Milestone Mastercard Customer Service Reviews

1.8 / 5
Poor
John T Bzr
Haven't received card
1.8

Ordered card and waited and waited. Called and got someone in Nepal or Bangladesh or something. They asked for address verification, which I gave including...

Read full review
Edward S Fxo
Haven't received card
1.0

The staff that are taking your information to get a new card or replacing a card are extremely poor at listening to the customers. When we say I cannot receive...

Read full review

Summary of Milestone Mastercard Customer Service Calls

3.9K TOTAL
CALLS
13:07 AVG CALL
DURATION
23% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Milestone Mastercard?

Cards Question:

  • “For the pre-approved credit card service”
  • “To find bout my card delivery”
  • “Put in a credit card app”

Payments and Charges Question:

  • “Payment”
  • “Pay bill on phone”
  • “Payment arrangement”

Request for Information Question:

  • “Trying to find out why I haven't received my card.”
  • “Information on my account”
  • “Question about my application”

Account Question:

  • “Available balance”
  • “Account”
  • “Open a account”

Shipping and Delivery Question:

  • “Why I have not received my card”
  • “Mi tarjeta me da declined”
  • “Cerrar una cuenta de tarjeta de crédito”

Activation/ Cancellation Question:

  • “Activate card”
  • “Want to cancel my member ship”
  • I'm trying to activate my card but it's not working

Website/ Application Question:

  • “Application”
  • “Received an application”
  • “Incomplete application”

Staff Question:

  • “Customer service”
  • “Need to speak to customer service Rep”
  • “Talk to customer service”

Product/ Service Question:

  • “Just wondering how does credit increases work”
  • “To withdraw my application”
  • “I tried to buy breakfast and it wouldn't work I have a $225 limit available”

Return/ Replace Question:

  • “Waiting on replacement card”
  • “Replacement card”
  • “Change address”

Refund Question:

  • “Refund”
  • “Refund request”
  • “Refund taking forever to get back on card”

Employment Question:

  • “Need a pay off letter”
  • “Pay off card”
  • “Wondering if you received my payoff”

Other Question:

  • “Nesecito hablar con un tepresentante”
  • “Got per select”
  • “Hill”

About

Milestone Mastercard reviews and complaints

Milestone Mastercard is ranked 37 out of 189 in Cards category

Area Served

USA

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