Contact Milestone Mastercard Customer Service
Milestone Mastercard Phone Numbers and Emails
Toll-Free Number:
-
(866) 453-2636
Lost Or Stolen Card Report:
-
(888) 260-4532
Contact Information
Milestone Mastercard Website:
Milestone Mastercard Help Center:
Corporate Office Address:
Genesis FS Card Services Inc.
PO Box 4477
15220 NW Greenbrier Pkwy, Suite 200
Beaverton,
Oregon
97076-4477
United States
Other Info (opening hours):
Payment Address:
Genesis FS Card Services
PO Box 84059
Columbus, GA 31908-4059
Fax:
+1 (888) 325-4717
How Good is Milestone Mastercard's Customer Service?
Summary of Milestone Mastercard Customer Service Calls
4.1K
TOTAL
CALLS
CALLS
13:07
AVG CALL
DURATION
DURATION
23%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Milestone Mastercard?
Cards Question:
- “Missing card”
- “I don't recive my card”
- “Receive a offer of a credit card”
Payments and Charges Question:
- “Payment”
- “Pay bill”
- “Double charged”
Request for Information Question:
- “Status of application”
- “I need to know we're to fax or mail my information to get my card”
- “Status of new card”
Account Question:
- “Balance from card I never received”
- “Check balance”
- “Close accounts”
Shipping and Delivery Question:
- “Not received my card yet”
- “I never received my card”
- “La tarjeta no la puedo usar”
Activation/ Cancellation Question:
- “Activate my card”
- “Cancel credit card account”
- “To activate my card”
Website/ Application Question:
- “Incomplete application”
- “Just wanted to make sure they got my application”
- “Application”
Staff Question:
- “Customer service”
- “Talk to customer service”
- “Need to speak to customer service Rep”
Product/ Service Question:
- “Just wondering how does credit increases work”
- “To withdraw my application”
- “I tried to buy breakfast and it wouldn't work I have a $225 limit available”
Return/ Replace Question:
- “Waiting on replacement card”
- “Replacement card”
- “Change address”
Refund Question:
- “Refund”
- “Refund request”
- “Refund taking forever to get back on card”
Employment Question:
- “Need a pay off letter”
- “Pay off card”
- “Wondering if you received my payoff”
Other Question:
- “Showed up on credit report”
- “Ya no quiero la tarjeta”
- “Increase credit limit”
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Milestone Mastercard