Contact Milestone Mastercard Customer Service
Milestone Mastercard Phone Numbers and Emails
Toll-Free Number:
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(800) 314-6340Lost/Stolen Department
Customer Service:
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(800) 305-0330
Report Fraud:
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(800) 304-3096
Technical Support:
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(800) 705-5144
Milestone Mastercard Email:
How to Contact Milestone Mastercard Customer Service?
Most Popular Number:
| Total calls: 725 | Issues resolved: 39 | Last call: Dec 6, 2024 |
Milestone Mastercard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Milestone Mastercard Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Milestone Mastercard is 8003146340. 72% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Milestone Mastercard may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Milestone Mastercard Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Milestone Mastercard is 8003146340. 72% of consumers used this number to address their issues and concerns.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 4 minutes.
Be prepared for the call as Milestone Mastercard may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call Milestone Mastercard mainly because of cards, request for information, payments and charges.
100% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Milestone Mastercard Website:
Milestone Mastercard Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 6:00am - 6:00pm (PST)
Mailing Addresses:
Correspondence Address
Genesis FS Card Services
P.O. Box 4477
Beaverton, OR 97076-4477
Payment Address:
Genesis FS Card Services
P.O. Box 84059
Columbus, GA 31908-4059
Genesis Financial Solutions
Attn: Compliance Department
15220 NW Greenbrier Parkway, Ste 200
Beaverton, OR 97006
Fax:
Milestone Mastercard Customer Service Reviews
You need to be able to tak to someone not get put to a web site. I do not use my information on web sites due to the fact it gets stolen
This company charges high fees up front and then does not post your payments appropriately. My account is always paid and is paid early but they refuse to post the payment and available credit to your account for over 14 days even though your bank has processed payment immediately.
They deliberately hold those funds for 15 days so if you have automatic payments set up, they will be declined.
Farmed out customer service with very poor English that can do nothing but read from a script and in response to my complaint the second poor English speaking person finally broke from her script and wanted to discuss the interest charges which had nothing to do with why I had called.
Dont waste your time with this company. There are other better companies which I have cards with so I will be closing this account.
How Good is Milestone Mastercard's Customer Service?
Summary of Milestone Mastercard Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Milestone Mastercard?
Cards Question:
- “Trying to get a card”
- “My card is locked”
- “I can’t use my credit card”
Payments and Charges Question:
- “Payment”
- “Fraude”
- “Applying for credit”
Request for Information Question:
- “Status update”
- “Status”
- “I need to know my credit limit”
Account Question:
- “Active”
- “Find balance”
- “Check balance”
Shipping and Delivery Question:
- “Mi targeta clear”
- “Targeta perdida”
- “Solicitud de tarjeta de credito”
Activation/ Cancellation Question:
- “Activate new card”
- “Activate”
- “Activate card”
Website/ Application Question:
- “Application”
- “I filled out an application for the credit card, and I did not receive any answer if I was approved or not”
- “Application Status”
Staff Question:
- “I need talking with customer service”
- “Customer services in Spanish”
- “Problem with customer service and payment made”
Product/ Service Question:
- “Let someone know freeze been lifted”
- “Order a new card”
- “Just wondering how does credit increases work”
Return/ Replace Question:
- “Change of address”
- “Waiting on replacement card”
- “Replacement card”
Refund Question:
- “Refund”
- “Refund request”
- “Refund taking forever to get back on card”
Employment Question:
- “Payoff”
- “Need a pay off letter”
- “Pay off card”
Other Question:
- “Pago”
- “Remplazo de tarjeta”
- “Lost”
Compare Milestone Mastercard Customer Service To
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