Milestone Mastercard Phone Numbers and Emails

Toll-Free Number:

  • (866) 453-2636

Lost Or Stolen Card Report:

  • (888) 260-4532
Claim Your Business

Contact Information

Milestone Mastercard Website:

Milestone Mastercard Help Center:

Corporate Office Address:

Genesis FS Card Services Inc.
PO Box 4477 15220 NW Greenbrier Pkwy, Suite 200
Beaverton, Oregon 97076-4477
United States

Other Info (opening hours):

Payment Address:

Genesis FS Card Services

PO Box 84059

Columbus, GA 31908-4059


+1 (888) 325-4717

Milestone Mastercard Customer Service Reviews

1.8 / 5
Whitman Pml
Because you try to set your password and it's it says your password time has ran out that's just crazy you can't never reset your passwordQuestion about account

Well the card is great but when you try to reset your password and you put in the password it says time is expired and then when you go back again to do it I...

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John T Bzr
Haven't received card

Ordered card and waited and waited. Called and got someone in Nepal or Bangladesh or something. They asked for address verification, which I gave including...

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How Good is Milestone Mastercard's Customer Service?

Sherrie C Ext
Sherrie C Ext
Feels Disappointed | Apr 16, 2023

They definitely need one on one customer service by phone

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Victor M P Sjk
Victor M P Sjk
Feels Satisfied | Apr 10, 2023

Im hoping in the future to able to talk to someone live

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Torin Yjy
Torin Yjy
Feels Disappointed | Apr 03, 2023

did not solve anything she said go online

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Mayra M Swu
Mayra M Swu
Feels Satisfied | Mar 22, 2023


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Arch Gdf
Arch Gdf
Feels Satisfied | Mar 06, 2023


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Kaymen Ceg
Kaymen Ceg
Feels Disappointed | Feb 23, 2023

I cant say because I never got a answer

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Summary of Milestone Mastercard Customer Service Calls

13:07 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Milestone Mastercard?

Cards Question:

  • “Missing card”
  • “I don't recive my card”
  • “Receive a offer of a credit card”

Payments and Charges Question:

  • “Payment”
  • “Pay bill”
  • “Double charged”

Request for Information Question:

  • “Status of application”
  • “I need to know we're to fax or mail my information to get my card”
  • “Status of new card”

Account Question:

  • “Balance from card I never received”
  • “Check balance”
  • “Close accounts”

Shipping and Delivery Question:

  • “Not received my card yet”
  • “I never received my card”
  • “La tarjeta no la puedo usar”

Activation/ Cancellation Question:

  • “Activate my card”
  • “Cancel credit card account”
  • “To activate my card”

Website/ Application Question:

  • “Incomplete application”
  • “Just wanted to make sure they got my application”
  • “Application”

Staff Question:

  • “Customer service”
  • “Talk to customer service”
  • “Need to speak to customer service Rep”

Product/ Service Question:

  • “Just wondering how does credit increases work”
  • “To withdraw my application”
  • “I tried to buy breakfast and it wouldn't work I have a $225 limit available”

Return/ Replace Question:

  • “Waiting on replacement card”
  • “Replacement card”
  • “Change address”

Refund Question:

  • “Refund”
  • “Refund request”
  • “Refund taking forever to get back on card”

Employment Question:

  • “Need a pay off letter”
  • “Pay off card”
  • “Wondering if you received my payoff”

Other Question:

  • “Showed up on credit report”
  • “Ya no quiero la tarjeta”
  • “Increase credit limit”

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