Jack B Ger

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Verified Reviewer

Credit hit

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Received an email for a pre-approval just had to click the link no head to my credit. I clicked the link and they ran my credit costing me several points. I called my social security number allowed me entry I press the designated key for fraudulent charge and then the star key and he said it would take a couple days
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Pros:
  • Seem to be available to speak with zero wait time close on holidays though
Cons:
  • Integrity is questionable

Preferred solution: Hit removed from credit report

User's recommendation: If your needed to get something removed from your credit report hit number to report fraud then * key

Judy S Qqb

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Verified Reviewer

Give me back my money

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I paid this miserable card off in August and due to a return it now has a credit balance in Oct. I cant get them to refund me! When I call, I get some rude person who over talks me in Sri Lanka! They claim the check was made but USPS takes 30 to 60 days to get to me. Ridiculous! Ive verified my address as fine. Im going to class action sue them and have others join me if they dont get me my money. Im also going to file a complaint with the FTC for it.
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Loss:
$20
Cons:
  • No customer service by individuals that speak english

Preferred solution: Full refund

User's recommendation: DO NOT GET THIS CARD

Shevy Pft

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Verified Reviewer

Horrible accounting

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Initiated payment and went to review payment they had no record of it so made duplicate payment and now they tried to deduct two of same payment. They had no record of my original payment.
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Loss:
$70
Pros:
  • Credit given
Cons:
  • Horrible service and inaccurate records

Preferred solution: No fees for their mistake and horrible record keeping

User's recommendation: Go without a card. They cost you money

Pamela M Fbq

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Verified Reviewer

Never received my card

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They caused my credit score to drop because they open and the closed my account because they couldnt even get my address correct. Sent me a card 4 times and I still never received it . How hard could it be to get a simple address correct . Unable to barely understand the person on the other end .
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Preferred solution: This account taken off my credit as a closed accounts that I never open . Because I never got a card

User's recommendation: Don’t apply for this card . They also charge a crazy amount of 175 to open it

Hildreth Tvi

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Verified Reviewer
| map-marker Brooklyn, New York

My balance

Yall take to long to credit people money when they pay they account ahead of time, look at CHASE BANK, when you pay that same day, it goes straight to credit, and if you need to use it its there for you, not Milestone, you have to wait approximately 3 weeks before they credit you, even though they deduct it, but still leave with a negative credit.
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Patrick C Khq

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Verified Reviewer

Garbage company...Avoid at all costs!!!

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Wasn't really using this card and was going to cancel anyway. My score has improved significantly in the last few years but I still left the account open and there was a small balance left. Then, magically I could no longer log in to my account...it seems they were having issues with customers logging into their accounts (kinda important, huh?). I said to go ahead and close my account. About a week later and still the same issue with resetting passwords-meaning this company made no effort to fix the issue. Seems shady. If people can't log in it will likely lead to lots of customers with missed or late payments. This is on purpose and it is a scam. AVOID THESE LOWLIFES!!
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Pros:
  • No pros

Preferred solution: Apology

User's recommendation: AVOID!!!!!!!!!!!

1 comment
Guest

You call automated phone payment line at 8 0 0- 3 0 5 - * * * *. They take payments 24/7.

Leslie M Rfd

To cancel my card

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Have been contacting milestone since July 2023 to cancel my account after having paid what was owed. No response in letters form.no answer to my ph calls,and still expect me to pay monthly fees sent in the mail.do not use milestone cc company.
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Loss:
$120
Cons:
  • Does not respond to communication

Preferred solution: Full refund

User's recommendation: Do not use milestone Mastercard cc company.

JOSEPHD

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Closed my account.

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Milestone Mastercard - Closed my account.
Gladly will pay balance but they keepnsending me invoices w/35% interest and miscellaneous fees as if the account is still active. I paid my monthly payments on time 100%. Wont be returning ever and scam card
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Loss:
$500
Pros:
  • Easy approval
Cons:
  • Have to pay for suopsed fraud on my account

Preferred solution: Full refund

Sandra W Juw

Problem with making a payment

Im on disability and get paid with a direct express debit Mastercard I need to make a payment with the card please advise
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Preferred solution: An ability to pay with my direct express card

User's recommendation: Add debit Mastercard to your payment plan

Anonymous
map-marker Atlanta, Georgia

I tried tried to call them filled out the application

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I'm getting a machine that is saying this is a debt collector what is this phone number it is a lie and I put all my information on the application I'm scared this company is going to take my information and abuse it this is ridiculously hurting me right now can anyone please help me out please I really need help
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User's recommendation: Don't make the same mistake I made

Cristal Awb

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Verified Reviewer
| map-marker Detroit, Michigan

Card activation

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Milestone Mastercard - Card activation
Scammers was taking money out of my account in small amounts was hard to recognize had me thinking it was credit charges when it was actually theft attempts thanks to milestone help me to resolve this issue want all to know to be carefull. dont fall and become a victim picture identification is a great choice
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User's recommendation: Text msg on purchases would be great.

Luanne Lrd
map-marker Las Vegas, Nevada

None, status of my app

Several week ago you asked me to fax a copy of my drivers Lic. to finish my app,what's taking so long Patti Dugan. code 887028****46 ph# 702-875****
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Heather R Elr

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

I’m not sure yet really

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Milestone Mastercard - I’m not sure yet really
Updated by user May 23, 2023

Unsure at the moment

Updated by user May 23, 2023

Still unsure

Original review May 23, 2023
Well they gave me a milestone Mastercard with a 175$ annual fee for the first year and then it goes down to $49 after the first year. Then it has a monthly fee that for the first year is $0 but the second year is 12.50 a month plus the $49 annual fee now they gave me a credit limit of 700$ now the lady I spoke with did drop my annual fee by $25.00 so now my annual fee is $150 for the first year and I can make payments and theres no interest rate on an annual fee just purchases. I dont plan too make any purchases this is for absolute life or death situations I have other less ridiculous credit cards for other emergencies but after the first year I would be paying $199 a year just too have this card by that point Im canceling it I have it marked on my calendar an entire month before hand no way will I pay 199$ to have a 700$ credit limit card where I really only can use 500$ nope absolutely not Im just going through some extreme nonsense in my life right now and its just too make me feel better I guess. Next year I hope to be in a better position not to take this type of nonsense.
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Loss:
$150
Pros:
  • If u may need this for an extreme life or death emergency
  • If you need it for a holder for like a car rental
Cons:
  • Apr is really close to loan sharking
  • Pretty much anything else you could think of honestly
  • Membership fee after the 1st year is ridiculous

Preferred solution: Price reduction

User's recommendation: No unless you are desperate

Dee E Glw

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Verified Reviewer

Horrible company

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I'm in tears. I have made all my payments on time but this last week my client was in hospital on all my days of work so I won't get a big pay check. I'm a Caregiver. Anyways I just called Milestone earlier my due date is this Friday the 9th and I asked if I could change my date just this month because I won't have enough and I was told no. So not only will I be getting a late fee charge I am going to be in a worse hole. This company don't care they only care about charging people fees . Horrible company. Horrible human being. I don't know what to do
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Preferred solution: Apology

User's recommendation: DO Not get this Credit Card

Rosie N Npc

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Verified Reviewer

Bad card to have

If you pay more than the minimum payment it doesnt help balance to decrease. One month I made 100 more than my minimum payment so the next month my minimum payment was due and I was a day late to being the weekend. That over payment that I made didnt help any I still had a high balance. What a rip off
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Loss:
$106
Cons:
  • Not worth making more than your minimum payment

Preferred solution: My account balance to decrease with my over payment

User's recommendation: Don’t sign up for this card not worth it

Ingrid S Oba

I'm away in Jamaica on vacation and I can't use my credit card it keep saying denied

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Im trying to use my milestone credit card and it keep saying declined. I also called customer service.
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