Milestone Mastercard

I wish I could give them a negative rating, I truly would. I got the card in an attempt to rebuild my credit.

I was excited when I saw they gave me a 1,000 dollar limit. I got the card, logged on after I activated it, and noticed I was at an 800 dollar credit. They deducted the 200 dollar annual fee immediately after sending the card; already strike one. Sometimes, when I pay people on Venmo, I use my bank and sometimes my credit card.

I paid two people using my card. And when I went to use that card again two weeks later on Venmo, it declined. When I looked online, it said I had money; what is going on? I got a letter in the mail stating that your account has been closed due to suspicious fraudulent payment activity.

I was thinking, do they think Venmo is fraudulent? I called customer service and, unsurprisingly, the gentleman could barely speak English. But he literally offered no explanation. First, he said it was because of a returned payment.

I said I never missed one payment. Then he said it was a return item returned back to the card. I responded, that makes no sense. Are they flagging a refund I got from Walmart as fraudulent?

Then he put me on a ten-minute hold. When he got back on, he wouldn't say anything other than reading what was in the letter over and over. I asked for a supervisor. A supervisor came on, and guess what?

She repeated the same response the previous man did over and over again.

So now my account is closed, and I’ll never know why and my credit will be hurt by this. Truly, these are the worst people I have ever had to deal with.

I researched this card.. i was having credit issues was surprised and amazed i was approved with no security deposit.

People complain about fees, no cash backs, no instinctives, no rewards. Ok all those benefits are for the people with good credit who can get approved for those better cards. This card is a stepping stone. So use it as such and it will help u get better cards.

Plus i read complaints of the 14 day hold for payment to be posted. I simply ask what amount DOESN'T need a 14 day hold . And was told up to 50 can be posted within 24 hrs.

So to make my 300$ payment i just paid 50 a day and after i seen it post paid another and my full 300 was posted in 6 days. You have to figure a way around everything

This company charges high fees up front and then does not post your payments appropriately. My account is always paid and is paid early but they refuse to post the payment and available credit to your account for over 14 days even though your bank has processed payment immediately.

They deliberately hold those funds for 15 days so if you have automatic payments set up, they will be declined.

Farmed out customer service with very poor English that can do nothing but read from a script and in response to my complaint the second poor English speaking person finally broke from her script and wanted to discuss the interest charges which had nothing to do with why I had called.

Dont waste your time with this company. There are other better companies which I have cards with so I will be closing this account.

I received a shady email representing themselves as Milestone. I called the actual Milestone to inform them of the email address (called Dec 11th approx 10:42 am).

The agent on phone was difficult to understand, rude, and hung up on me. She basically stated they don't take fraud information. She added that she could not transfer me to anyone who would take the information. I was instructed to (do the leg work of) contacting the credit bureau, reporting, getting a number, calling Milestone back, then she could transfer me.

Who has that kind of time? I don't even have time to write this review. I called back, put on hold, disconnected. I finally reached a mgr.

I basically told him I have the scammer's e-mail, tick tok link, address which somehow got attached to email. He was very nice, but said similar information.

I told him they need to change rules. If Milestone won't even give me their email, so I can forward this scam, then they are complicit in the next victim getting their identity stolen.