Milestone Mastercard
Milestone Mastercard Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Milestone Mastercard has 1.7 star rating based on 156 customer reviews. Consumers are mostly dissatisfied.
31% of users would likely recommend Milestone Mastercard to a friend or colleague.
- Rating Distribution
Pros: Approved easily, Easy to get, Customer service.
Cons: Bad service, Poor customer service, Card not working.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Milestone Mastercard has 1.7 star rating based on 156 customer reviews. Consumers are mostly dissatisfied.
31% of users would likely recommend Milestone Mastercard to a friend or colleague.
- Rating Distribution
Pros: Approved easily, Easy to get, Customer service.
Cons: Bad service, Poor customer service, Card not working.Recent recommendations regarding this business are as follows: "Do Not Get", "Waste of time phone number listed wrong no answer said wrong number dail", "Avoid if possible", "Run don’t do it", "Avoid!".
Most users ask Milestone Mastercard for the delivery of goods as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Experience. Want to warn others
They charged me the annual fee of $250 plus a bogus $9.33 credit protection charge and closed my account within two months. I was never late on a payment, and the generic letter they sent didn't provide a reason why.
I actually had a $215 overpayment that they said would take 45 days to return to me via check. Their customer service is horrible; I couldn't understand the customer service representative. There were long wait times on hold. Moreover, they couldn't tell me why they closed the account, thus damaging my credit score.
They said they couldn't disclose the reason over the phone and that it was stated in the letter they sent me. However, it was a generic letter that only provided possible scenarios for why accounts may be closed, none of which applied to me.
- Gave no specific reason
- Close account hurting credit after two months
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Do Not Get
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLet someone know freeze been lifted
I applied for a credit card and had to lift the freeze on my credit report. Afterward, it instructed me to inform someone when the task was completed.
I called three times and did as prompted, pressing #1 for a recording which announced that this was a Debt Collector and the call was being recorded. I talked to a representative and informed him that they need to change their message, as it has nothing to do with a credit card.
- It reports to all of the three credit reporting companies
Preferred solution: To let me know if I was able to be given the Gold Milestone Master Card no matter my credit score was.trying to make it better.
User's recommendation: Waste of time phone number listed wrong no answer said wrong number dail
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Unsatisfied
Company fixed the issue and I have been provided with apology. I did not have an account established so there was no issue to resolve
I tried to get the status of my Milestone Credit Card application, which I completed online, but I was not able to.
Preferred solution: An update on my Milestone Application
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStatus update
I would like to speak to a live person to get clarification on my Milestone application I filed online.
Preferred solution: Status update
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorst credit card company of all time .
I wish I could give them a negative rating, I truly would. I got the card in an attempt to rebuild my credit.
I was excited when I saw they gave me a 1,000 dollar limit. I got the card, logged on after I activated it, and noticed I was at an 800 dollar credit. They deducted the 200 dollar annual fee immediately after sending the card; already strike one. Sometimes, when I pay people on Venmo, I use my bank and sometimes my credit card.
I paid two people using my card. And when I went to use that card again two weeks later on Venmo, it declined. When I looked online, it said I had money; what is going on? I got a letter in the mail stating that your account has been closed due to suspicious fraudulent payment activity.
I was thinking, do they think Venmo is fraudulent? I called customer service and, unsurprisingly, the gentleman could barely speak English. But he literally offered no explanation. First, he said it was because of a returned payment.
I said I never missed one payment. Then he said it was a return item returned back to the card. I responded, that makes no sense. Are they flagging a refund I got from Walmart as fraudulent?
Then he put me on a ten-minute hold. When he got back on, he wouldn't say anything other than reading what was in the letter over and over. I asked for a supervisor. A supervisor came on, and guess what?
She repeated the same response the previous man did over and over again.
So now my account is closed, and I’ll never know why and my credit will be hurt by this. Truly, these are the worst people I have ever had to deal with.
- Easy approval
- No app
- High annual fee
- Poor customer service
Preferred solution: Full refund
User's recommendation: Run don’t do it
Payments don’t show on account until up to 14 days
If it says payment posted it should be available when posted. Not be held for up to 14 days. Have never heard of this on a posted payment.
User's recommendation: Avoid if possible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHacked
The payment to Milestone showed up in my bank account. Luckily, I didn't have that much and the payment was denied.
I called Milestone, my account was hacked, and I can't get into the website. They say it's the only way to make any changes to my account, but now I have to wait for instructions in the mail to change my account back.
They won't do anything over the phone. I canceled the card.
- No help on phone easily hacked
Preferred solution: No scheduled payments from hacker alloqed
User's recommendation: Avoid!!!!
Check my balance
Still cannot reach milestone with only number given. No other number to contact them!
Terrible Concora credit!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIf u cant get anything else its a good start
I researched this card.. i was having credit issues was surprised and amazed i was approved with no security deposit.
People complain about fees, no cash backs, no instinctives, no rewards. Ok all those benefits are for the people with good credit who can get approved for those better cards. This card is a stepping stone. So use it as such and it will help u get better cards.
Plus i read complaints of the 14 day hold for payment to be posted. I simply ask what amount DOESN'T need a 14 day hold . And was told up to 50 can be posted within 24 hrs.
So to make my 300$ payment i just paid 50 a day and after i seen it post paid another and my full 300 was posted in 6 days. You have to figure a way around everything
Preferred solution: Nothing
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get anything resolved
Keep getting charged a fee of 5.00 when account been closed for 6 months. I called and they stated we will make sure this wont happen again and here we are back on my credit report. Cannot get ahold of anyone now and I cant wait till I do.
- No pros
- Lie to you
Preferred solution: Have my card completely canceled as it was supposed to be 6 months ago and stop getting 5.00 late fees on my credit report for the 2nd time after they stated they were taking care of it.
User's recommendation: When cancelling your card 6 months ago you should not still be having a late fee show up on your credit account when everything has been completely paid off for more then 6 months. 5.00 keeps showing up as late charge every 3 months they say they will make sure it won’t happen again and here we go again.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Los Angeles, CaliforniaMal servicio
No te da la opción en español es muy difícil buscar ayuda creo q cerrare mi cuenta con ustedes muy mala experiencia y servicio
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOpen an account
You need to be able to tak to someone not get put to a web site. I do not use my information on web sites due to the fact it gets stolen
- Nonessential
Preferred solution: Customer service on the phone
User's recommendation: Ignore them they do not have the time to discuss matters with you then they are not needed
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTerrible Company
This company charges high fees up front and then does not post your payments appropriately. My account is always paid and is paid early but they refuse to post the payment and available credit to your account for over 14 days even though your bank has processed payment immediately.
They deliberately hold those funds for 15 days so if you have automatic payments set up, they will be declined.
Farmed out customer service with very poor English that can do nothing but read from a script and in response to my complaint the second poor English speaking person finally broke from her script and wanted to discuss the interest charges which had nothing to do with why I had called.
Dont waste your time with this company. There are other better companies which I have cards with so I will be closing this account.
- Easy to get card
Preferred solution: Timely posting of payments
Fraud
My transaction for concert tickets was fraudulent. Please credit my account back so I can repurchase by Tuesday, Oct. 31st.
Preferred solution: Full refund
I do want too receive any more offers. From you
I keep on receiving emails about your credit card offers from you please stop sending me these offers in my emails I m not looking for a credit card sorry Stephen llytle
Preferred solution: Apology
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Cathedral City, CaliforniaMilestone complicit if you are victim of a "fraud Milestone email".
I received a shady email representing themselves as Milestone. I called the actual Milestone to inform them of the email address (called Dec 11th approx 10:42 am).
The agent on phone was difficult to understand, rude, and hung up on me. She basically stated they don't take fraud information. She added that she could not transfer me to anyone who would take the information. I was instructed to (do the leg work of) contacting the credit bureau, reporting, getting a number, calling Milestone back, then she could transfer me.
Who has that kind of time? I don't even have time to write this review. I called back, put on hold, disconnected. I finally reached a mgr.
I basically told him I have the scammer's e-mail, tick tok link, address which somehow got attached to email. He was very nice, but said similar information.
I told him they need to change rules. If Milestone won't even give me their email, so I can forward this scam, then they are complicit in the next victim getting their identity stolen.
User's recommendation: Beware- they don't care about people
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What did you expect from a card that charges 35.9% interest? Your credit must have been garbage if you had to take out a card like this.
That was a helpful comment. Yeah, it is and was trying to rebuild credit. Way to go Sherlock