Joseph O Gqi

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Verified Reviewer

Worst credit card company of all time .

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I wish I could give them a negative rating, I truly would. I got the card in an attempt to rebuild my credit.

I was excited when I saw they gave me a 1,000 dollar limit. I got the card, logged on after I activated it, and noticed I was at an 800 dollar credit. They deducted the 200 dollar annual fee immediately after sending the card; already strike one. Sometimes, when I pay people on Venmo, I use my bank and sometimes my credit card.

I paid two people using my card. And when I went to use that card again two weeks later on Venmo, it declined. When I looked online, it said I had money; what is going on? I got a letter in the mail stating that your account has been closed due to suspicious fraudulent payment activity.

I was thinking, do they think Venmo is fraudulent? I called customer service and, unsurprisingly, the gentleman could barely speak English. But he literally offered no explanation. First, he said it was because of a returned payment.

I said I never missed one payment. Then he said it was a return item returned back to the card. I responded, that makes no sense. Are they flagging a refund I got from Walmart as fraudulent?

Then he put me on a ten-minute hold. When he got back on, he wouldn't say anything other than reading what was in the letter over and over. I asked for a supervisor. A supervisor came on, and guess what?

She repeated the same response the previous man did over and over again.

So now my account is closed, and I’ll never know why and my credit will be hurt by this. Truly, these are the worst people I have ever had to deal with.

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Loss:
$450
Pros:
  • Easy approval
Cons:
  • High annual fee
  • No app
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Run don’t do it

Traci C Okx

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Verified Reviewer

Hacked

The payment to Milestone showed up in my bank account. Luckily, I didn't have that much and the payment was denied.

I called Milestone, my account was hacked, and I can't get into the website. They say it's the only way to make any changes to my account, but now I have to wait for instructions in the mail to change my account back.

They won't do anything over the phone. I canceled the card.

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Loss:
$25
Cons:
  • No help on phone easily hacked

Preferred solution: No scheduled payments from hacker alloqed

User's recommendation: Avoid!!!!

Anonymous
map-marker Fort Lauderdale, Florida

Check my balance

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Still cannot reach milestone with only number given. No other number to contact them!

Terrible Concora credit!!!

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Melvina R Wbz

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Verified Reviewer

If u cant get anything else its a good start

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I researched this card.. i was having credit issues was surprised and amazed i was approved with no security deposit.

People complain about fees, no cash backs, no instinctives, no rewards. Ok all those benefits are for the people with good credit who can get approved for those better cards. This card is a stepping stone. So use it as such and it will help u get better cards.

Plus i read complaints of the 14 day hold for payment to be posted. I simply ask what amount DOESN'T need a 14 day hold . And was told up to 50 can be posted within 24 hrs.

So to make my 300$ payment i just paid 50 a day and after i seen it post paid another and my full 300 was posted in 6 days. You have to figure a way around everything

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Preferred solution: Nothing

Erin W Wqa

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Verified Reviewer

Didn’t get anything resolved

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Keep getting charged a fee of 5.00 when account been closed for 6 months. I called and they stated we will make sure this wont happen again and here we are back on my credit report. Cannot get ahold of anyone now and I cant wait till I do.

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Pros:
  • No pros
Cons:
  • Lie to you

Preferred solution: Have my card completely canceled as it was supposed to be 6 months ago and stop getting 5.00 late fees on my credit report for the 2nd time after they stated they were taking care of it.

User's recommendation: When cancelling your card 6 months ago you should not still be having a late fee show up on your credit account when everything has been completely paid off for more then 6 months. 5.00 keeps showing up as late charge every 3 months they say they will make sure it won’t happen again and here we go again.

Tyray Udi

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Verified Reviewer
| map-marker Los Angeles, California

Mal servicio

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No te da la opción en español es muy difícil buscar ayuda creo q cerrare mi cuenta con ustedes muy mala experiencia y servicio

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Anita R Tiv

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Verified Reviewer

Open an account

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You need to be able to tak to someone not get put to a web site. I do not use my information on web sites due to the fact it gets stolen

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Cons:
  • Nonessential

Preferred solution: Customer service on the phone

User's recommendation: Ignore them they do not have the time to discuss matters with you then they are not needed

KLM M Pkx

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Verified Reviewer

Terrible Company

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This company charges high fees up front and then does not post your payments appropriately. My account is always paid and is paid early but they refuse to post the payment and available credit to your account for over 14 days even though your bank has processed payment immediately.

They deliberately hold those funds for 15 days so if you have automatic payments set up, they will be declined.

Farmed out customer service with very poor English that can do nothing but read from a script and in response to my complaint the second poor English speaking person finally broke from her script and wanted to discuss the interest charges which had nothing to do with why I had called.

Dont waste your time with this company. There are other better companies which I have cards with so I will be closing this account.

View full review
Pros:
  • Easy to get card

Preferred solution: Timely posting of payments

1 comment
Guest

It sounds like you carry a large balance on your card and the only available credit you ever have is when your payment gets credited.

Kristi A Res

Fraud

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Milestone Mastercard - Fraud

My transaction for concert tickets was fraudulent. Please credit my account back so I can repurchase by Tuesday, Oct. 31st.

View full review
Loss:
$197

Preferred solution: Full refund

Stephen L Cat

I do want too receive any more offers. From you

I keep on receiving emails about your credit card offers from you please stop sending me these offers in my emails I m not looking for a credit card sorry Stephen llytle

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Preferred solution: Apology

Eloise M Dhy

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Verified Reviewer
| map-marker Cathedral City, California

Milestone complicit if you are victim of a "fraud Milestone email".

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I received a shady email representing themselves as Milestone. I called the actual Milestone to inform them of the email address (called Dec 11th approx 10:42 am).

The agent on phone was difficult to understand, rude, and hung up on me. She basically stated they don't take fraud information. She added that she could not transfer me to anyone who would take the information. I was instructed to (do the leg work of) contacting the credit bureau, reporting, getting a number, calling Milestone back, then she could transfer me.

Who has that kind of time? I don't even have time to write this review. I called back, put on hold, disconnected. I finally reached a mgr.

I basically told him I have the scammer's e-mail, tick tok link, address which somehow got attached to email. He was very nice, but said similar information.

I told him they need to change rules. If Milestone won't even give me their email, so I can forward this scam, then they are complicit in the next victim getting their identity stolen.

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User's recommendation: Beware- they don't care about people

Kemmie B

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Verified Reviewer
| map-marker Rock Hill, South Carolina

I applied and it said congratulations I am trying to see if I was approved

Trying to see if I was approved it said congratulations I would like to know if approved and what my credit limit would be

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Anonymous
map-marker Kings Mountain, North Carolina

Checking to see if you got the info o faxed to you

Did you receive the documents I faxed and when shall I expect my card the items you asked for was sent a few days ago please contact me on the update of my card I have sent my drivers licenses and my social security card to you by faxing it to you Please keep me updated on u application thank you

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Jack B Ger

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Verified Reviewer

Credit hit

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Received an email for a pre-approval just had to click the link no head to my credit. I clicked the link and they ran my credit costing me several points. I called my social security number allowed me entry I press the designated key for fraudulent charge and then the star key and he said it would take a couple days

View full review
Pros:
  • Seem to be available to speak with zero wait time close on holidays though
Cons:
  • Integrity is questionable

Preferred solution: Hit removed from credit report

User's recommendation: If your needed to get something removed from your credit report hit number to report fraud then * key

DYD B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

So I applied for milestone card and soon after receiving it and activation of my card there were charges on it I didnt make come To find out that if you activate your card online it can be hacked and they know this so if you choose to get a card from them call to activate the card on top of that if activated you cant get out of the contact

The fact that they know its milestones websites up that you can go on by mistake and try to activate your card and get your card hacked their ok with it and doing nothing about it so when I noticed I tried to get out of the contact and no go your stuck so please do get milestones card its a scam or scammers dream

View full review
Loss:
$175

Preferred solution: Full refund

User's recommendation: Don’t activate your milestone card online

JULIE F Ukv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one answers the freaking phone

No one's answering the f and phone no matter what number I use you guys are an absolute joke! Fn ridiculous that I have to deal with this. Do something for once

View full review
Cons:
  • All

Preferred solution: A fn answer when I call!!!!!!

User's recommendation: Just don't

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